Sending as your new address

Receiving is automatic and needs nothing from you. This page is about the other direction: making your replies go out from your acting address rather than from whatever inbox they are sitting in.

The settings every app asks for

These are the same for every address on every one of our domains. The only thing that changes per address is the username and password, and both of those are on your own setup page once you have an address.

Outgoing server
cs00004.webhostbox.net
Port
587 with TLS, or 465 with SSL
Username
your full address, including the @
Password
shown on your setup page
Authentication
normal password

That server name looks unrelated to your address, and it is meant to. It is the machine your mail actually lives on, and its security certificate is the one Gmail will accept. mail.actoremail.com reaches the same place but not every one of our domains has a certificate under that name, so some apps refuse it.

Full instructions

Each of these signs in to our server, so your message is authenticated as your address and nothing is stamped on it.

Gmail

Free Gmail and Google Workspace

  1. 1 Open Gmail on a computer. The mobile apps cannot add an address, but they will use it once it exists.
  2. 2 Click the gear icon, top right, then See all settings.
  3. 3 Open the Accounts and Import tab (in Workspace it is just Accounts).
  4. 4 Next to Send mail as, click Add another email address.
  5. 5 Put your name as you want it to appear, then your new address. Leave "Treat as an alias" ticked and click Next.
  6. 6 Enter the SMTP server, port, username and password from your setup page. Choose Secured connection using TLS. Click Add Account.
  7. 7 Google emails a confirmation code to your new address. It arrives in this same Gmail inbox, because that is where your forward points. Paste the code in.
  8. 8 Back on the Accounts tab, pick whether new mail should come from your Gmail address or from the address you are replying to. The second is usually what you want.

From now on the From field in a new message is a dropdown. Pick your new address and the reply comes straight back to you.

Zoho Mail

Free and paid plans

  1. 1 Open Zoho Mail on a computer and go to Settings.
  2. 2 Open Mail Accounts and find the Send Mail As section.
  3. 3 Add your new address and choose to send through your own outgoing server rather than Zoho's.
  4. 4 Enter the SMTP server, port, username and password from your setup page, with SSL.
  5. 5 Confirm the verification email Zoho sends. It arrives wherever your forward points.

Your new address becomes a choice in the From dropdown when you compose.

Apple Mail

Mac, iPhone and iPad

  1. 1 On a Mac, open Mail, then Settings, then Accounts. On an iPhone, open Settings, then Apps, then Mail, then Accounts.
  2. 2 Add an account and choose Other, then Add Mail Account.
  3. 3 Enter your new address and the SMTP password from your setup page.
  4. 4 When it asks for the incoming server, use the same server, username and password, with IMAP.
  5. 5 For the outgoing server, enter the SMTP server and port from your setup page and make sure Use SSL is on and authentication is Password.

The inbox this adds will always be empty, and that is correct. Your mail is being forwarded to your main inbox, not stored here. This account exists so you can send.

Outlook desktop app

Windows and Mac, not outlook.com in a browser

  1. 1 Open Outlook and go to File, then Add Account.
  2. 2 Type your new address and choose Advanced options, then Let me set up my account manually.
  3. 3 Choose IMAP.
  4. 4 Enter the SMTP server and port from your setup page for outgoing, the same server for incoming, and the SMTP password.

The same caveat as Apple Mail: the inbox it adds stays empty on purpose. Sending is what this is for.

Thunderbird

Free, Windows, Mac and Linux

  1. 1 Open Thunderbird and choose New, then Existing Mail Account.
  2. 2 Enter your name, your new address and the SMTP password from your setup page.
  3. 3 Click Configure manually and enter the server and ports from your setup page for both incoming and outgoing.
  4. 4 Set authentication to Normal password and connection security to SSL/TLS.

If you already read your mail in Thunderbird, you can instead add the address as a second identity on your existing account and point it at our outgoing server.

Our webmail

Nothing to set up

  1. 1 Go to the webmail address shown on your setup page.
  2. 2 Sign in with your full address and the SMTP password from your setup page.
  3. 3 Write your message. It goes out from your new address with nothing added to it.

This is the fallback for anyone whose provider will not do send-as. It needs no configuration and works from any browser, including a phone.

Works, with one caveat

Fastmail

Sends through Fastmail

  1. 1 Open Settings, then Sending identities.
  2. 2 Add your new address and confirm the verification email, which arrives wherever your forward points.
  3. 3 Pick the new identity from the From dropdown when you compose.

Fastmail sends this from its own servers rather than ours, so some recipients see a "via" note. If that matters, add the address as a normal IMAP account with our SMTP details instead.

Cannot send as an outside address

Your forward still delivers to all of these, so you keep receiving exactly as before. Use our webmail, or any of the apps above, when you need to send.

Outlook.com in a browser

Microsoft lets you add an outside address as an alias, but it never appears in the From dropdown, so you cannot actually send as it from the website. Your forward still delivers to your Outlook inbox. To send, use the Outlook desktop app or our webmail.

Yahoo Mail

Yahoo will not send from an address it does not host. Your forward still delivers to Yahoo perfectly well. To send, use our webmail, or add the address to a mail app with our SMTP details.

Proton Mail

Proton only sends from domains you have added to a paid Proton plan, and it will not relay through an outside server. Your forward still delivers. To send, use our webmail.

iCloud Mail

iCloud.com will only send from an iCloud address or a domain added to iCloud+. Use the Apple Mail app instead, which can do it properly with our SMTP details.

Your own settings, with your password filled in, live here.

Get an address